Spa Etiquette
In order to make your spa experience a real treat, please adherence to the following:​

  • Appointments are required and must be reserved with a credit card unless a cash payment is made in advance. We gladly accept cash and all major credit cards. Gift Certificates are available for all services and retail items. Please note that no cash refunds will be made on Gift Certificates.
  • Arriving 15 minutes prior to your appointment will allow you to become better acquainted with your surroundings and be ready & relaxed for your treatments. All appointments will end on time regardless of how delayed the start, so that the next guest is not delayed.​
  • We understand that the need to reschedule may arise. However, kindly honor our 48 hour cancellation policy. Failure to contact us or failure to show for your scheduled appointment will result in a 100% charge for services reserved.
  • Please note we will not provide cash refunds on services or products after 14days. However, we can provide a credit to your account.​
  • As a courtesy to all of our guests and to maintain a relaxing environment, cell phones should be turned off upon arrival in order to enhance your relaxing experience.
  • Face2Face Spa Studio thanks you for your cooperation!